What to do if you lose power during Tropical Storm Idalia

May 08, 2024

by: Sophie Brams

Posted: Aug 30, 2023 / 05:55 PM EDT

Updated: Aug 30, 2023 / 05:55 PM EDT

CHARLESTON, S.C. (WCBD)- Power outages have been reported across the Lowcountry as Tropical Storm Idalia impacts the South Carolina coast.

As a reminder, you should stay away from any downed or damaged power lines during and after a storm.

Here’s what to do if you lose power:

The company recommends that customers download the Dominion Energy app, as that is the quickest way to report outages and view the outage map to stay up to date with restoration efforts.

You can view the outage map here. You can also report any outages by calling 1-888-333-4465.

Santee Cooper recommends you take the following steps if you experience a power outage:

You can report any outages online or by calling 888-769-7688. You will need to provide your account name, location, telephone number, the nature of the problem, and any additional information that may be relevant

You can view the outage map here.

Take the following steps if you lose power:

You can view the outage map here. To report an outage call 1-888-253-4232.

If the outage is widespread, phone lines may be busy when you call. When you report an outage, provide as many details as possible.

You can view the outage map here. To report an outage call 1-800-433-3292.

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Be sure to download the News 2 app to receive weather alerts, breaking news, and watch News 2 live on your phone if you lose power during the storm.

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